Book a Tour or Your Cat's Stay
The best way to choose a cat hotel is to see it. Come for a free private tour, meet Kerstin and the team, and choose the exact room your cat will stay in.
Ready to book already? Skip ahead here, and reserve your dates.
⭐️⭐️⭐️⭐️⭐️ 5.0 on Google
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More than 100+ real reviews
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Fear Free trained
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As featured on CNA, Expat Living & Harper's Bazaar
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⭐️⭐️⭐️⭐️⭐️ 5.0 on Google · More than 100+ real reviews · Fear Free trained · As featured on CNA, Expat Living & Harper's Bazaar ·
Our Booking Process
Step 1Check & Enquire
Check prerequisites , to confirm eligibility for pet boarding according to the guidelines set by AVS.
Enquire and book a tour.Message us, tell us your dates and your cat, and we will set up a free private tour. strategic, and tailored to your specific needs.
STEP 2Visit for a Private Tour
Enquire and book a tour. Message us, tell us your dates and your cat, and we will set up a free private tour.
No commitment, just come and see. WhatsApp us your cat's name, roughly when you are travelling, and we will arrange a time. Tours are by appointment, so you get our full attention.
Step 3Reserve & Pack
Reserve your dates. Complete the booking form and share your cat details (dates, room preference, diet, medical needs and vaccination) so we can prepare ahead.
Full payment confirms your room. First-time guests get 10% off during non-peak.
Pack for the stay with our curated packing list.
Booking Form – Shangri-Paw
Please fill in this form to request a reservation at Shangri-Paw. Our team will get back to you within 48 hours to discuss and confirm the booking. This detailed form will take 5-10 minutes to complete but will give us all the needed insights about your cat(s) for a comfortable stay. Please read the boarding agreement carefully prior to booking your stay.
Complete your booking here if your cat is a returning guest.
Pre-Requisites
To be eligible for pet boarding the following conditions need to be fulfilled:
Cat is fit for boarding and shows no signs of communicable or fungal disease (ringworm), internal or external parasites, extreme aggression/stress, or acute potentially life threatening illness. Shangri-Paw reserves the right to decline boarding should we find cat is unfit on check in day. This is for all cats safety including your own.
Revolution has been applied 1-3 days prior to the stay (video evidence or written record from the vet) or owner brings/purchases a vial to be applied on intake.
Cats above 6 months must be sterilized and proof must be provided (certificate/ear tip/tattoo).
Cat has been vaccinated with a 3-in-1 or 4-in1 vaccinate against Feline parvovirus/panleukopenia virus, (vii) Feline calicivirus, and (viii) Feline herpesvirus/rhinotracheitis virus at least 14 days prior to their stay (last dose of initial inoculation or yearly booster). This is a strict requirement by AVS. If your cat does not meet this requirement, a titer test or vet memo if required.
Vaccination records, Vet’s Memo, relevant health or test reports are required to be submitted as early as possible. If not available upon check-in, the cat will not be able to be boarded.
Any medications to be administered must come with veterinary instructions (labels or memo).
The full boarding agreement will be sent to you via email and must be signed latest on check-in (digital signatures accepted/preferred).
If your cat is wearing a collar is must be a breakaway / quick release collar, otherwise we may request for it to be removed for the length of the stay for their own safety.
Packing List
Give your cat the comfort of familiarity
Cats are creatures of habit. Many cats are affected by changes, so by giving them familiar food, toys and bedding you can greatly support them in their adjustment period at a cat hotel or cat boarding facility.
Packing list
- Sturdy carrier for transport (reasonable size, please no large dog carrier)
- Tube of spot on treatment such as Revolution or Advocate (can also be purchased on arrival)
- Food covering their stay: Wet food, freeze dried food or dry food. Dry food or freeze dried food must be in airtight containers. Some food choices are available, but your cat likely prefers to stay on the food she’s used to!
- Litter (optional, if our tofu litter is possibly not accepted by your cat)
- Their favourite toy and their favourite brush
- A favourite blanket or bed
- Some favourite treats
Your cats’ documents (accepted in digital format/soft copy)
- Vaccination card / record (to be provided 21 days prior to stay)
- Relevant tests or health reports
- Sterilization certificate
- medication instruction (if applicable)
- signed boarding agreement